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NerdWallet's ratings for brokers and robo-advisors are weighted averages of several categories, including investment selection, customer support, account fees, account minimum, trading costs and more. Our survey of brokers and robo-advisors includes the largest U.S. providers by assets under management, plus notable and/or emerging players in the industry. Factors we consider, depending on the category, include advisory fees, branch access, user-facing technology, customer service and mobile features. The stars represent ratings from poor (one star) to excellent (five stars). Ratings are rounded to the nearest half-star.

A broker is simply a licensed person through whom you can buy and sell these stocks. When you use an online platform, it essentially acts as an online broker. If someone wants to buy any product, he can contact a brokerage service. They would place an order and let him know the market price of the product. If the investor is interested, they would include a commission for themselves and process the order forward. If the user wishes to buy stock, the broker would forward his order to a stock exchange, which would approximately take 3 days to complete including the money exchange between the broker and the investor.
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